In today’s competitive environment every company is confronted with the demand to increase its productivity with increasingly scarcer resources. In order to increase efficiency and effectiveness, a client-oriented service organisation is a prerequisite: also in information technology. Everybody talks about this service culture; and yet there can be no „off-the-shelf solutions“ for its implementation. Your competitiveness will only function when individuality is guaranteed.
Our Consulting and Coaching services covers a full range of todays challgens:
- Developing IT-Strategy
- Define Cloud & Sourcing Governance
- Build Target Operation Model (for cloud and multisourcing environment)
- Process Maturity Assessement (ISO15504 for ITIL, COBIT, ISO2000) with SWOT, Risk-Analysis, identify recommendations and defining an improvement roadmap
- Perform Service Management Tool Evaluation
- Assess your ITSM Tool (ITIL Endorsement)
- Coaching organization’s certification (ISO20000, ISO 270001)
Do you want to talk to our Experts?
Get in Contact with Glenfis.