Ben Martin

Cloud Service Design and Evaluation supported by Agile User Stories aligned with Standard Cloud Roles

Cloud Service Design and Evaluation Any cloud initiative, hopefully based on a cloud strategy, policy and roadmap, will have to start with the definition of the requirements as part of service design and aligned with the overall sourcing process. Part of service design is the

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DevOps, Agile Development, Continuous Delivery und ITIL: Was gibt es für Zusammenhänge und wie man sie nutzen kann

Die traditionelle IT, viele ihrer Methoden, Strukturen und Vorgehensweisen sind nicht mehr zeitgemäss. Die von Kunden und Business gewünschten IT Capabilities, wie Time-to-Market, Innovation und Agilität bei gleichzeitigem Kosten-, Qualitäts- und Compliance-Management sind so nicht machbar. Silomentalität, Prozess-Bürokratie, Technologie- statt Kundenfokussierung werden abgelöst durch neue

DevOps, Agile Development, Continuous Delivery und ITIL: Was gibt es für Zusammenhänge und wie man sie nutzen kann weiterlesen »

Differences in Service Management System between internally managed private Cloud and externally managed private Cloud

In one of my last blogs, I was reflecting on “Private Cloud and the impact to the existing IT Service Management System”. This view took in consideration design, transition and operation of an internally managed private Cloud. There might be reasons to review the internally

Differences in Service Management System between internally managed private Cloud and externally managed private Cloud weiterlesen »

Emerging new Roles, Job Titles, Trainings and Certifications in the Cloud Services Area

As outlined in my last blog (“Private Cloud and the impact to the existing IT Service Management System”), the impact of the cloud services to an existing IT Service Management System is quite significant. Besides of the completeness, maturity, level of detail and automation challenges

Emerging new Roles, Job Titles, Trainings and Certifications in the Cloud Services Area weiterlesen »