Grab@Pizza Sim

Business Relationship Management – Navigator zwischen Value Creation und Value Leakage

Die Rolle des BRM Business Relationship Managers fehlt heute in den allermeisten IT-Organisationen. Der BRM ist aber angesichts der grossen Herausforderungen hinsichtlich Digitalisierung von Geschäftsprozessen der kritische Erfolgsfaktor. Wieso? Das Business Relationship Management ist mehr als nur eine Account-Manager-Rolle die jemand innehat zur besseren Kontaktpflege mit...

Das Real-Time Dashboard hatte uns fest im Griff

DevOps Simulation – Learning by Doing

DevOps und dessen Vorteile praktisch erlebbar machen - das war das Ziel der europaweit ersten DevOps Simulation, welche Glenfis in Zusammenarbeit mit G2G3 Anfangs April im Crowne Plaza Zürich durchgeführt hat. Rückblickend war die Veranstaltung ein voller Erfolg mit viel Fun und wertvollen Lessons Learned....

The Challenge of Egypt – Project Management & Scrum

Still 70% of projects fail. Figures may vary accross industries and based upon who and how the research is being performed. But however you look at it the figure is too high. Why? We trained our employees, employees passed the Prince2® or PMI certification. We...

PoleStar – ITSM

The PoleStar ITSM simulation suite is a high-impact, energetic way to accelerate understanding, involvement, and acceptance of ITSM, IT Infrastructure Library (ITIL) and ISO/IEC 20000. Facilitated in a number of realistic industry scenarios, the PoleStar ITSM simulation brings to life the behavioral and process issues...

Grab@Pizza™ – Business IT Alignment

70% of the IT departments are unable to demonstrate value to their business. The business and IT relationship is under strain, both parties blaming the other. IT is under increasing pressure to improve. New, disruptive technologies such as Cloud and social media, are emerging rapidly...

Apollo13 – ITSM Operation Simulation

With the growing importance of IT to all organizations ITSM is becoming a strategic capability. Many organizations have adopted and invested heavily in ITSM best practice frameworks such as ITIL. Many are struggling and are not achieving the hoped for value, worse still their lack...