PoleStar – ITSM

The PoleStar ITSM simulation suite is a high-impact, energetic way to accelerate understanding, involvement, and acceptance of ITSM, IT Infrastructure Library (ITIL) and ISO/IEC 20000. Facilitated in a number of realistic industry scenarios, the PoleStar ITSM simulation brings to life the behavioral and process issues faced by enterprise IT organizations. The PoleStar ITSM simulation is available in the following 3 industry scenarios: PoleStar Health, PoleStar Retail and PoleStar NPO (non-profit).


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