• Sort Blog:
  • Alle
  • AIOps
  • Allgemein
  • Architektur
  • Artificial Intelligence
  • BPMN
  • BRM
  • Business Relationship Management
  • Business Simulation
  • Classroom-Training
  • Cloud
  • Coaching & Consulting
  • Cyber Security
  • DevOps
  • eLearning
  • GDPR
  • ISO 27001
  • IT Governance
  • IT4IT
  • ITIL
  • ITSM
  • Kategorie Liste Home
  • Machine Learning
  • Scrum
  • Service Broker
  • Service Management
  • SIAM
  • Target Operting Model
  • Training
  • User Stories
  • VeriSM

Mission Director Log: ITSM the next generation?

Mars date: 22 Oct 2019 T-Minus 14 hours. As Mission Director I was relaxing in my hotel resting before the early morning launch of MarsLander. Sitting at a table in the restaurant next to me were 6 Japanese cabin crew. I assumed from a national airline...

ITIL4 – COBIT2019 Mapping

In recent months, we have witnessed enormous changes in two gigantic international frameworks. First and foremost ITIL4 with the new Service Value System approach. But also from ISACA’s COBIT 2019, the enterprise governance framework for information and technologies. I am working with both frameworks over the...

ITIL4 – Wo sind meine Value Streams?

Mit der neuen Version ITIL4 hat das Konzept der Wertketten- und Wertstrom-Betrachtung nun auch Einzug in das Service Management erhalten. Das Verständnis, wie Wertketten oder neu-deutsch Value Chains und Value Streams mit Praktiken, Prozessen und Services zusammenhängen, ist nicht so einfach und auf Anhieb zu...

PHP Code Snippets Powered By : XYZScripts.com